Welcome to Our Help Center

FAQ

Order Placement

How do I place an order?

Are Multiple Purchases Allowed in a Single Order?

Am I allowed to ship the address to a billing address that does not match my shipping address?

How will I know if my order has been confirmed?

Existing Orders

How do I cancel my order?

How do I modify my order?

Payments

Which payment types are accepted?

How safe is it to shop online and will by data be safeguarded?

Is cash upon delivery accepted?

I want to use PayPal but I don't have a PayPal account. Can I still pay through PayPal without creating an account?

I have some questions regarding PayPal usage?

Shipping

How long does it take for my order to ship?

When can I expect to receive my order?

Which carrier will my order be shipped through?

Can I get a tracking number for my order?

How can I track my order?

Returns

What's your return policy?

What should I do if I received a faulty product?

What is your return address?